Returns & Exchanges
At Tosca Travelgoods, we want you to be completely satisfied with your purchase. If your luggage or travel accessory doesn't meet your expectations, we offer a 30-day return policy for items in their original, unused condition.
Check Eligibility
Ensure your item is unused, has all original tags attached, and is within the 30-day window from the date of delivery.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive your Return Authorization number.
Pack Your Item
Securely pack your travel goods in their original packaging to prevent damage during transit and include your Return Authorization slip inside.
Ship and Track
Send your package to our returns warehouse using a tracked shipping service and wait for our team to process your refund or exchange upon inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing